In this lesson
You learn why work comes back to you after you hand it over. You handed over the task. You kept the decision. This course helps you write five rules that stop your team asking before they act.
The idea
- A decision is anything where someone asks "can I", "should I" or "is it okay if".
- Steps tell people what to do. A decision rule tells them what they are allowed to decide.
- You do not need fifty rules. Start with the five decisions that come to you most often.
Remember
You handed over the task. You kept the decision.